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Inbound Tech Process

1.00 to 3.00 Years   Kolkata   06 May, 2020
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

Name of the Positions Inbound voice Tech Support(US),& UK.Job Role: -Experienced Candidate will receive inbound calls from international customer.Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target with proper troubleshootingCandidate must be experienced in outbound or Inbound tech process for more than 1 yr and must know how to close their calls.Benefits and facilities:Fixed salary in salary account on 1st of every month+ huge incentives.100% Attendance Incentives.Hike of 15% -20% on last drawn salary.No extension of shift timingsHigh prospect of growth.Paid leaves every year. Leaves: Rotational offs 24 paid leaves +bday leave + comp offsShift timing: US / Shift. All experience shown would have to back up by papers.,

Keyskills :
sales orkforcemanagement calllogging inboundcalls outbound callcenterdevelopment remotedesktop technicalsupport avayaproducts

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