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| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Technical Support / Helpdesk |
| EmploymentType | Full-time |
We urgently require Customer Service Executive /Technical Support Executive for Inbound Voice Process (Tech Support) in /US Shift Roles and Responsibilities:Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.Benefits and facilities: Fixed Salary on 1st of every month In Salary Account 24 leaves in a year+comp offs+bday leaves Very Attractive Incentives No Extension of Shift Timings Friendly Working Environment.Candidate Profile:Must Have Experience in Outbound Tech Support for more than 6 months-1 year Must know how to close their own calls. Must have good convincing and sales skills.. Candidates must be able to join immediately. Salary:Rs.15000-25,000/month(fixed)+Huge Incentives. Shift : US Shift. 9:00 pm to 7:00 am (US Shift)Working Days: 6 days,
Keyskills :
customerservice troubleshooting voiceprocess sales selling antivirus ACD echnicalsupp customerrelations netw king inboundvoiceprocess inboundcalls salary outbound diagnosis kf ceManagement