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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Rs 1.5 - 2.5 Lakh/Yr |
Industry | Telecom / ISP |
Functional Area | Customer Care ExecutiveCustomer Care Executive (Call Centre) |
EmploymentType | Full-time |
1. A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. 2. The only aim is to ensure customer satisfaction by fulfilling their requirements. 3. Should be confident in troubleshooting any such emerging queries and maintaining high standards. 4. Develops a strong relationship with their customers and generates trust with open and interactive communication. 5. Acquire and validate the information and providing it to the customers with full efficiency. 6. Document or maintain records of each and every interactions with the customers for future evaluation. 7. Setting up customer accounts and provide relevant information to them. 8. Follow the procedure, guidelines provided and implement it while troubleshooting queries.Salary = Minimum Rs. 12000 to Rs. 15000 PMBenifits = PF + ESI + Incentive Transport = Pick or Drop As per odd Shifts and will be informed by Client as per boundary location of the candidate.We are direct HR partner of this company ******WE DO NOT CHARGE FROM CANDIDATES for job******If you want to refer your friend please do share this vacancy. ________________________________________Talent Hub Jobs, we are the authorised HR consultant for this company **We dont have any charges** Contact Person: Prity - +91 9903957902 | 03340043444 Sanjukta: 9477768960 Sasmita: 6290138564Amrita : 9330411511 | Indrani : 9831918068 Tanima: 03340043444| 9830797872 | Ipsita : 03340719133| 8100666020Address: 1. 18 B Brabourne Road PNB House 3rd Floor Kolkata-700001 2. 57/4N/1 N.S.C Bose Road 1st floor. kolkata- 700040 3. 34/29/1 SMP Sarani,Ground Floor,Barrackpore, Kol-120. LM- Reliance FreshDalhousi | Behala | Barrackpore | Tollygunge
Keyskills :
house accounts trust consulting hr bose salary troubleshooting boundary records ustomersatisfaction customercare hrconsulting