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Manager

15.00 to 17.00 Years   Kolkata   10 Jul, 2021
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaMarketing / Communication
EmploymentTypeFull-time

Job Description

Responsibilities & Key DeliverablesManaging support team across ME locations Work and collaborate with M and M IT Counterparts Vendor interaction L3 support and Escalation point Single Point of Contact for any IT escalated issues Guide support team towards resolution to identified and escalated issues Interface with infrastructure, database, and development personnel Provide various KPI related reports related to IT Operations Actively monitor and ongoing process and recommend improvements Ability to explore, learn, present and implement new technologies Hands on experience in managing Windows environment, NAS, backups, basic networking Knowledge of Linux based OS, IOS Documentation, asset managementExperience15+ yrs.Industry PreferredQualificationsBE - ITGeneral Requirements,

Keyskills :
it operationsnaskpilinuxbasicvendorinfrastructureService ImprovementService DeskIncident ManagementIT OutsourcingIT TransformationServiceLevel Agreements

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