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Openings for Advisor Profile

2.00 to 7.00 Years   Kolkata   15 Jun, 2022
People Interactive India Pvt Ltd
Job LocationKolkata
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaPre-SalesSales / BD
EmploymentTypeFull-time

Job Description

    JOB DESCRIPTION SELECT SERVICE ADVISOROverview - The Customer Support and Service team always represents the voice of the customers. They areresponsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. Theyare saviors to all our members, who reach out to them through call, chat or email.Role As a Select Service Advisor, you will be responsible for managing the post-sales experience and membershiprenewal of our personalized customers. To be a successful Select Service Advisor, you should be proactive, patient,and able to work in a high-pressure environment. Ultimately, a top performing Select Service Advisor is the one whois a product expert and demonstrates exceptional communication, problem solving and customer service skills.What you will do in this roleManage post-sales experience and service of premium members of Shaadi SELECT. Involve in understanding member requirements and develop their profiles. Jointly prospect and shortlist suitable matches for the member. Represent the member and connect with desirable prospects. Facilitate meetings with only consented and relevant matches for the member. Renewal of membership Maintain a good rapport with customers. Involve counseling the member and ensure timely achievement of all milestones in the Partner SearchProcess.What you should have 1 year of relevant customer service and sales experience. Extremely detail oriented and ability to organize. High on Emotional Quotient. An abundance of patience and persuasion. Bachelors Degree.Note:- Interested Candidates can call or share profiles on the below mentioned details:-Email:- hidden_emailWhats up/Call:- +91-hidden_mobile/hidden_mobile

Keyskills :
client relationship managementlead generationcustomer servicetelesalesinbound sales

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