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Phone Banking Offi.

0.00 to 2.00 Years   Kolkata   12 Jul, 2022
Talent Hub Jobs
Job LocationKolkata
EducationNot Mentioned
SalaryRs 1.0 - 2.0 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Role and Responsibilities:Handling of inbound calls received from customers enquiring on their account, product or process related information.Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards.Consistently demonstrate customer focus while addressing customer, queries and satisfactorily resolve queries and complaints received from customers.Revenue generation through cross selling of the Banks products identified for cross-sell.Cross-selling of all products.Skills Required:Candidate has to be GraduateFluency in EnglishDocuments List:Updated ResumeSSC (Std X) mark-sheetHSC (Std XII) mark-sheetGraduation 1st Sem to 6th Sem mark-sheet + TY Final ResultDOB Proof (Birth Certificate/ School Leaving Certificate)PAN CardAadhar CardPlease be in formal attire.

Keyskills :
personal bankingcustomer relationshipcross selling

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