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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other SoftwareIT Operations / EDP / MIS |
EmploymentType | Full-time |
Provide Pre Sales support to Servion Sales, for the Cisco line of Business specific to Contact Center Technologies. Collecting requirements, understanding the overall business and expectations of the customerParticipate and Managing Customer meetings effectivelyAbility to translate customer business requirements to technical solutionsArchitecting & designing complete solutionWork with multiple teams within Servion from Singapore and IndiaAbility to understand the Servion suite of products, so it can positioned as part of the solution appropriatelyCreating BOMs/SOWs/RFP Responses/Compliance sheets/Effort estimation Enabling sales for effective sellingPresent solution to customers to convince them on the Servion offeringContact Center Technology knowledgeKnowledge on any Cisco Contact Center Product portfolio - UCCE, PCCE, UCCX, HCS, Webex CC, WFO (Verint / Calabrio) etc.Knowledge on Applications on Cisco Platform is an added advantageCertification on Cisco Voice & Contact Center is Preferred,
Keyskills :
cisco voicesales support product portfoliobusiness requirements saleswebex presalesbusiness