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| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | IT Operations / EDP / MIS |
| EmploymentType | Full-time |
Provide Pre Sales support to Servion Sales, for the Cisco line of Business specific to Contact Center Technologies.Involvesa) Collecting requirements, understanding the overall business and expectations of the customerb) Participate and Managing Customer meetings effectivelyc) Ability to translate customer business requirements to technical solutionsd) Architecting & designing complete solutione) Work with multiple teams within Servion from UK and Indiaf) Ability to understand the Servion suite of products, so it can positioned as part of the solution appropriatelyg) Creating BOMs/SOWs/RFP Responses/Compliance sheets/Effort estimationh) Enabling sales for effective sellingi) Present solution to customers to convince them on the Servion offeringContact Center Technology knowledgeKnowledge on any Cisco Contact Center Product portfolio - UCCE, PCCE, UCCX, HCS, Webex CC WFO (Verint / Calabrio) etc.Knowledge on Applications on Cisco Platform is an added advantageCertification on Cisco Voice & Contact Center is Preferred,
Keyskills :
presales sales business portfolio webex architecting roductportfolio ciscovoice salessupport businessrequirements key salesforcedevelopment nationalaccounts contactcenter