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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | General / Other Software |
EmploymentType | Full-time |
OnProcess Technology s OPTimize Methodology - OnProcess Technology OnProcess Technology behind- the- scenes magic Aggregate disparate data sources and systems into configurable, real- time control tower for end to end visibilityEmbed predictive algorithms and decision tree style business rules within control tower platform to drive actionsAutomate business processes to improve quality and drive efficiencies based on decision tree intelligenceBecause even in an automated world, there is fallout. Our OPTimization experts are there to manage any exceptionsDeliver dramatically improved outcomes, and transform your business through the combination of AI (artificial intelligence), process automation, and subject matter expert led exception management. OnProcess Technology s unique blend of technology, operationalized analytics, and domain expertise deliver unparalleled cost reductions, revenue improvements, and a flawless customer experience. Everyone has analytics OnProcess uses those analytics to intelligently inform our automated processes, driving significant improvements to your business. Analytics are simply data points- until you use them to drive your business decisions.Your success depends as much, or more, on what happens after the sale as it does the sale itself. How efficiently and intelligently you handle everything from order fulfillment and customer support, through asset recovery and invoice management, can make the difference between whether your business survives or thrives. OnProcess provides end- to- end post- sales managed services that enable organizations to optimize efficiencies, dramatically improve revenue and profitability, and deliver exceptional customer experiences.,
Keyskills :
sales magic analytics management automation intelligence businessrules inf control business recovery alg ithms fulfillment customersupp