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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Rs 3.0 - 4.5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (Domestic) |
EmploymentType | Full-time |
Requirement for Process Trainer - E-commerce BusinessGraduate from any discipleGood/Excellent comms skillsCall center, service industry with Customer service experience. Should have prior experience in TrainingGood comm skillsGood interpersonal & Analytical skillsConduct new hire training and On the Job TrainingOrganize, Plan and Implement monthly cyclic activities including refresher training, monthly tests and call monitoringPlan and improve training workshops and projects to monitor and groom poor performersFlexible, Gogetter attitudeMandatory from BPO industry
Keyskills :
marketingsellingqualitye-commercetrainingprocessbrokerageconversionutureshieldservicenewaffiliateopportunitiesbusinessbusinessesexitstrategiestheftcustomeroptimizationpaydaytrendse-businessidentityloansrelationsservices