| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Technical Support / HelpdeskCustomer Care Executive |
| EmploymentType | Full-time |
Helping customers solve technical issues with computers and Peripherals Handling Customer information with Integrity and Sensitivity. Ability to learn and apply detailed procedures Answering questions from customers about the features and capabilities of our Products Handle complaints and objections effectively should try to resolve the same without escalation Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving Probing and discovering customers needs and understand customer view point Transfer incorrect customer contact to the correct department, Roles & Responsibilities:Answer / Make calls / work on queues as required. Understand customer queries / request and act accordingly. Maintain a healthy and clean work environment. Update knowledge of process on regular basis.
Keyskills :
safety quality documentation requirements sop musicmaking customerfocus problemsolving customerservice customercontact peoplemanagement managingprocesses verbalcommunication features management eamw