hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Project Manager / Process QA Auditor

2.00 to 7.00 Years   Kolkata   28 Sep, 2019
EXPERIAN SERVICES INDIA PVT LTD
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Project Manager/Process QA Auditor Aug 30, 2019 Post Date 196221 Requisition # Justin Hastings - Chief Human Resources Officer, North America at Experian Justin Hastings talks about our culture of innovation and inclusion. Visit jobs.experian.com to search for your next opportunity.

Position Summary:

The QA Audit and Incident Analyst is responsible for ensuring quality of the batch data delivery process within the Implementation and Delivery Team. This will be done by performing audits of the process, identifying gaps and driving the completion of action items resulting of the audit. This candidate will also be tasked as primary point of contact for client delivery issues within the department by coordinating recovery efforts including vetting of allowable mitigation with compliance if policy issues are involved, performing a formal root cause analysis process, responding to sales and client (to include direct interface when necessary), as well as managing all improvements resulting from the analysis process.

Responsibilities:

  • Outline quality assurance policies and procedures in conjunction with management
  • Make sure that quality assurance standards are adequate.
  • Provide escalation support coordinate multi-threaded recovery efforts across multiple teams upon determination of a client deliver issue (impact) to achieve a timely resolution of incidents
  • Perform a formal root cause analysis (RCA) with all parties
  • Identify and drive proactive measures to prevent future incidents
  • Change Management/Implementation: Review, implement, and verify changes/solutions.
  • Audit and improve upon high severity incident management and problem management processes.
  • Communicate with sales and management results of the RCA
  • Manage and drive to completion action items out of the RCA or audit process
  • Work with the training and QA engineering team to identify training or process improvement opportunities
  • Report on the completion and results of quality activities

    • Qualifications

  • Bachelor s Degree in a related field strongly preferred
  • 2 years of experience in p roject management experience and skills is required as the candidate will be responsible for driving resolutions and process improvements to completion in a timely manner
  • Highly organized person who work well under the pressure of multiple projects and deadlines, display active listening, and are detail-oriented
  • Excellent written and verbal communication skills is a must as the candidate will need to communicate with management, sales and clients in a clear and concise style
  • Effective leaders who demonstrate strong ownership abilities and are capable of driving resolutions to meet department and company goals
  • Experience with implementation of corrective action programs.
  • Knowledge of process QA/process improvement terms, tools and methodologies
  • Certification, such as Project Management, Quality Engineer, Quality Auditor, Six Sigma, ITIL Problem Management or Quality Improvement Associate is a plus
  • Proven previous job stability, including maintaining long-term work relationships with former employers
  • Must be able to clear the company s pre-employment screening
    • ,

    Keyskills :
    delivery projectmanagement customerrelations reporting java rootcauseanalysis environmentalimpactassessment sixsigma rootcause musicmaking qualityaudit qaengineering humanresources clientdelivery ual

    APPLY NOW

    Project Manager / Process QA Auditor Related Jobs

    © 2019 Hireejobs All Rights Reserved