Reservations Executive

Job Description

Welcome to our comprehensive guide on the job description of a Reservation Executive. In this post, well explore the key responsibilities, requirements, and skills necessary for success in this role.Job Brief
• Managing reservations and booking requests from customers.
• Ensuring accurate and timely reservation processing.
• Providing excellent customer service by addressing inquiries and resolving issues related to reservations.
Responsibilities
• Handling incoming reservation requests via phone, email, or online platforms.
• Confirming reservations and sending confirmation details to customers.
• Coordinating with other departments to ensure the availability of rooms or services.
• Managing cancellations and modifications to existing reservations.
• Maintaining accurate records of reservations and customer information.

Keyskills :
hotel bookinghotel salestourism marketinghotel administrationhotel operationsholiday packagestour packageshotel management