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SAP Monitoring & Tools

3.00 to 8.00 Years   Kolkata   07 Aug, 2019
Accenture
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaERP / CRMGeneral / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture Technology powers our clients businesses with innovative technologies established and emerging changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you ll translate the operational needs of the world s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers your friends, family and neighbors.You ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :SAP Monitoring & Tools
  • Good To Have Skills :No Technology Specialty
  • Job Requirements :
      • Key Responsibilities : A: Solution Manager hands on experience v70 / 71 on various Application Lifecycle Management ALM and Run SAP Like A Factory RSLAF scenarios B: One end to end implementation experience with Solution Manager 70 / 71 C: Experience in Technical Operations System Monitoring, E2E Root Cause Analysis, Dashboard / SLA Monitoring D: Experience on Solution Manager Configuration Any from below: ChaRM Change Request Management / BPCA Business Process Change Analyzer Service Desk Business Process monitor
      • Technical Experience : A: 6 to 8 years of experience in SAP Solution Manager with minimum 3 years of experience in SAP BASIS
      • Professional Attributes : A: 6 years of experience in SAP Monitoring and tools B: Database For either of Oracle, DB2, MaxDB, HANA Administration C: Participate in discussions to understand the client requirements translate the same into Solution Manager Implementation / New configurations requirements
    • Additional Information : Shift Times:- 24/7 IST
,

Keyskills :
rootcauseanalysisapplicationlifecyclemanagementrootcauseservicedeskitoperationscomplexsystemsbusinessprocessclientrequirementscommunicationskillstechnicaloperationsystemmoniting

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