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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Statistics / Analytics |
EmploymentType | Full-time |
IntroductionAt IBM, work is more than a job - its a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things youve never thought possible. To lead in this new era of technology and solve some of the worlds most challenging problems.Your Role and Responsibilities About IBM IBM has been present in India since 1992. IBM Indias solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. Business Unit Introduction At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and business process services, supported by an unmatched global delivery network. GTS builds standardized portfolios around key assets and patented software, and bundles them with best practices and proven methodologies to ensure high quality of delivery, security, and compliance. Its this unique blend of bold new ideas and client-first thinking that makes GTS the fastest-growing division of IBM. Who you are You will support problem and change tickets for client support operations (e.g. storage systems or server) for work involving problem determination and implementation of changes to hardware, software, applications or network systems. These tasks are not standardized and require independent thought and problem solving to resolve. Interaction with other teams is often required to solve issues. It also provides opportunity to understand the current Automation and Analytics work going on with clients to simplify and maximize operations with minimal effort What youll do
Keyskills :
networkingustomerrelationsclientsupportproblemsolvingstoragesystemsaudiomasteringglobaldeliverybusinessprocessfinancialservicesteamperformance