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Senior Business Process Engineer

2.00 to 7.00 Years   Kolkata   19 Nov, 2019
OnProcess Technology, Inc
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

The Senior Process Engineer applies innovative Process Engineering and Lean Six Sigma methodology to recommend solutions to business problems for Key Accounts. He / she leads or supports cross-functional project teams in implementing proven, high-impact Process Engineering solutions. The Senior Process Engineer generates evidence-based recommendations that can result in actions, quantified Process Improvement, Economic Value for Key Accounts and annual savings for OnProcess. He / she supports the delivery of Process Engineering-based Solutions to both internal and / or external Clients. The Senior Process Engineer leads the adoption of selected, high-impact Process Engineering solutions across the Company. The Senior Process Engineer may also engage Clients in analyzing their business processes. This is a high-impact role that drives efficiency and cost savings to OnProcess and the Client organization. Performance Responsibilities

  • Capability to apply Process Engineering to identify specific opportunities in Service Supply Chain Optimization for Key Accounts, representing $750K of annualized Economic Value with high probability of successful action
  • Capability to apply Process Engineering to identify specific opportunities representing $100K of annual run-rate revenue for OnProcess from well-defined, focused opportunities
  • Leadership in defining / identifying one Project per Quarter that can be executed by OnProcess Lean Six Sigma, Process Engineering and Process Innovation Teams
  • Demonstrated capability in defining, capturing, assessing, enhancing relevant data to address the defined Client Problem
  • Demonstrated competency / expertise as an SME for rolling out 1 new OnProcess Declared Competencies and Methodologies annually in OnProcess Process Engineering
  • Demonstrated superior performance in collaborating with Managers in Client organizations to solve their business problems
  • Leadership in defining, planning, and launching innovative Process Engineering-based solutions for internal and external clients Qualifications The skills, experience and expertise needed to fulfil the requirements of this position include the following:
    • Demonstrated success in applying Process Engineering and Lean Six Sigma to solve Client Problems
    • Superior written and verbal communication skills in presenting findings to Clients
    • Two to three years successful experience in solving Client problems through the application of Process Engineering, process innovation and Lean Six Sigma
    • Proven leadership in creating and implementing new services, based on process engineering
    • Lean Six Sigma Black Belt or Green Belt
    • Undergraduate degree, or equivalent, in either statistics, operations research, market research or business management
    • Demonstrated successful track record in the application of software and methodology in one of the following: Predictive Analytics, Causal-Effect Analytics, Voice of the Customer, Operations Research, or Optimization
    • Goal-oriented, team-player
    • Strong collaboration and negotiation skills
    • Strong creative business thinking skills and logic
    • Creativity, business and analytical abilities
    • Travel 20% of the time Physical Requirements
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