Senior Business Systems Analyst

Job Description

.Position Summary The Senior Business Systems Analyst (BSA) will be responsible for collaborating with IT and business clients to understand key business objectives and IT delivery capabilities to provide fully integrated solutions. The BSA is a key driver toward the development of functional requirements and determines their impact on business objectives. Deviations between current and to- be states are highlighted and effectively communicated to primary stakeholders. The BSA also has a critical partnership role, working closely with Project Managers to develop project plans, work breakdown structures and deliverables for overall solution delivery. Overall, the Business Systems Analyst will take the lead in defining the capabilities that an IT Solution must perform in support of the users needs. Responsibilities Understands and translates the business strategy, business goals, and business processes into an IT solution.Serves as a technology thought leader for assigned business functions and advises business partners accordingly.Research, analyze, and recommend solutions that meet the business needs for new projects.Interface with business users and technical staff to translate business user requirements into technical documentation such as use cases, process diagrams, functional design documents, and other system documentation required by project lifecycle methodologies.Identify, modify and implement business systems to meet user needs in the areas of Customer Management, Service Contract and Install Base functions.Understand and document business processes comparing against capabilities within Oracle EBS and CRM Applications. Analyze the gap between processes and systems, provide a recommendation to process owners.Facilitate and lead meetings with process owners, drive decisions using process analysis, process flow and other techniques that will help in arriving at an optimized solution.Analyze business requirements, explore and evaluate various options, configure the application to meet requirements, and coordinate testing with QA and User Acceptance testers.Translate business architecture through the elicitation and definition of functional requirements.Produce system documentation and data flows.Interface on a day to day basis with other solution analysts, business users, engineers, and IT managers to support business operations.Be a major player in business process improvement and a catalyst for building mature processes.Develop business specifications for application development or enhancements and be the key interface between users and engineers.Provide Tier 3 end- user support as called upon by the Production Support Team.Manage requirements volatility, integrity and continuity via change management and reprioritization Use structured and disciplined approaches to solving technical problems.Assist the Project Manager in identifying and managing project issues, risks, and scope creep.Requirements 6+ years of strong business process knowledge in Order to Cash cycle, Service Contracts Renewals and 5+ years of implementing Oracle ERP applications.Experience with Salesforce Sales Cloud Strong hands- on experience in configuration, setup of Oracle ERP applications in Order Management, Service Contracts and Install Base modules.Technical knowledge of Oracle application tables, data structure, and data flow a plus.Strong data cleansing/ongoing data management experience is highly desired. Innovation, creativity and an outside- the- box mindset are all keys to your success as you work with stakeholders and delve into the real business needs of the client and not just take the face value of what the needs may be.Self- motivated with strong leadership and presence.The ability to build credibility and trust with both team members and senior management.Excellent presentation oral and written communication skills.Strong negotiation and conflict- resolution skills.Ability to lead by influence and impact business decisions/processes through effective networking.Ability to balance multiple tasks/priorities, consistently meeting deadlines.Excellent interpersonal and collaborative skills.Strong influencing and negotiation abilities.Must have good presentation skills.Ability to defuse tension among project team, should it arise.Ability to effectively prioritize and execute tasks in a high- pressure environment is crucial.Must possess critical thinking, problem- solving, and decision- making skills.Ability to tolerate stress.BA/BS degree in Computer Science or related field.Minimum 5- 7 years writing IT requirements experience in a complex work environment.Minimum of 5 years performing the specification and analysis of functional, nonfunctional, and information requirements in order to develop the specifications of an IT solution.Minimum 7 years working in IT with SDLC. Proficiency in documenting Use Cases, Requirements, Activity Diagrams, Sequence Diagrams and Data Flow Diagrams in a technical environment.Experience writing test plans and test cases.Experience participating in JAD/RAD/AGILE /Waterfall scrum sessions.,

Keyskills :
projectplans installbase processanalysis dataflow oracleerp itdelivery musicmaking flowdiagrams agileapplicationdevelopment businessprocessimprovement useracceptance ordermanagement usecases ordertocash businessprocess datamanagement compu