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SW/Application Tech Support Practitioner

6.00 to 8.00 Years   Kolkata   16 Sep, 2019
Accenture
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture Technology powers our clients businesses with innovative technologies established and emerging changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you ll translate the operational needs of the world s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers your friends, family and neighbors.You ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Cloud Infrastructure
  • Good To Have Skills :Docker Kubernetes Administrations
  • Job Requirements :
      • Key Responsibilities : The individual will be responsible for taking a significant leading role in the day-to-day management and support of a large and complex Cloud environment for a large, international company A self-motivated individual with strong time management, problem solving, and communication skills are a must for this position Daily Responsibilities: PaaS runtime operations Rebooting Docker service Rebooting server Evacuating nodes Establish container monitoring and alarming Establish intra-cont
      • Technical Experience : Establish intra-container technology monitoring and alarming within OSE Platform Security patches/Bug fixes Release management application Application incident management Enable metrics based auto scaling Enable log aggregation, management and analytics L1/L2 Ticketing through SNOW Major Areas of Accountability: Create projects/namespaces, users and access Test access to external systems datastores, DataPower etc Enable product security TLS, Authn, Authz Set application specific param
    • Professional Attributes : Required Skill Set: 6-8 years of IT experience supporting UNIX servers in a mission critical environment AWS Certified Sysops or Solution architect Excellent communication skills Team player attitude Desire to support an IT Infrastructure 24x7 and be a part of the on-call rotation Linux Admi
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Keyskills :
problemsolving timemanagement monit itinfrastructure disasterrecovery communicationskills cloud python ngtools technologyplatf ms

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