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Team Member

3.00 to 0.00 Years   Kolkata   10 Oct, 2022
Tata Motors Ltd
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryAutomobile / Auto Ancillaries
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Position SummaryExecutive, Warranty CVBU claims Management entails processing CVBU Warranty claims in accordance with the established guidelines, maintaining the necessary documentation, and responding to dealer queriesWork Experience Warranty Administration :
    • Process warranty claims in accordance with the guidelines
    • Assist warranty team members for process related queries.
    • File warranty documentation and maintain records as necessary
    • Assist in SOX control documentation
    • Respond to queries from dealers
    • Analyse data with focus on reducing warranty expense
    • Follow up with the business and distributors regarding unpaid claims
    Short DescriptionEducational Qualification: 10th/12th + Diploma in Automobile or 15th + NCVT Motor mechanic or 15th + ITI (Automobile/ Motor Vehicle Mechanic) or BE/B.Tech in Automobile/ Mechanical EngineeringLanguage Proficiency: English, Hindi, Marathi Experience Required: Minimum 3 years of Technical & Practical work experience on Commercial vehicles in automobile dealer/service center/workshopLong DescriptionFunctional Knowledge of S&OP process (Must Have) Knowledge of Automobile claim administration process for Commercial Vehicle.Knowledge of SAP/Dealer Management System/ CRM/Siebel/Other Automotive dealer management system or portal or moduleTechnical Skill required Technical & Practical work experience on Commercial vehicles in automobile dealer/service center/workshopExperience in Automotive industry or automotive dealer/service centre as Service advisor / Warranty Manager / Senior Technician with hands-on experience of failed parts root cause analysisGood communication (written & verbal) and analytical skillTata Motors Leadership CompetenciesDriving Execution - Translating strategy into action and executionMotivating Self and Others - Inspiring teams and individualsDeveloping Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excelLeading Change - Recognizing the need for change, initiating and adapting to changeCustomer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectationsLeading by Example - Encouraging and following ethical standards,

Keyskills :
javainspiring teamsunit testingroot causereportingclaims managementdealer management systemsqldealer management

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