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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Rs 1.5 - 5 Lakh/Yr |
Industry | IT - Software |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
At Automattic , we believe in making the web a better place, and making our workplace a happy place. We hope you can join us on this journey!We are the people behind WordPress.com , Tumblr , Jetpack , WooCommerce , and more. We are looking for an outstanding Technical Content Writer to help craft the stories and resources for WordPress.com customers and prospective customers.We have a world class support team, and while they do an amazing job providing support to our customers, we can improve our customer education resources so customers are empowered to build exactly what they need and understand how to do this without necessarily having to contact support. This role will be crucial in helping us educate customers at scale.We have a wide range of people on WordPress.com from beginners to experts and we need to create educational resources about the WordPress.com platform that appeal to this varied audience. This Technical Content Writer will plan, create, and maintain our educational content working closely with Product, Engineering, and Marketing teams to gather the relevant information before distilling it down to the appropriate customer audiences. Regardless of the content medium, you ll have a knack for explaining complex topics in a way that s useful and easy to understand.Primary Responsibilities:
Keyskills :
editingcontent writingmarketingdocumentatione learningvariety of audiencesopen sourcecustomer supportcustomer educationdigital conversionbehavioral trainingeducational contentsupport documentation