Urgent Candidates for Customer service officer

2.00 to 4.00 Years Kolkata 22 Feb, 2023

Job Location	Kolkata
Education	Not Mentioned
Salary	Not Disclosed
Industry	Banking / Financial Services
Functional Area	Customer Service (International)Sales / BD
EmploymentType	Full-time

Job Description

Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
Process cash transactions, transfer transactions and clearing of instruments
Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities

Keyskills :
bankingnew account managementinsuranceaccountscustomer serviceaccount openingsales

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Job Description

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