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Branch Operations Manager (Location Kollam)

4.00 to 9.00 Years Kollam 27 Jun, 2023

Job Location	Kollam
Education	Not Mentioned
Salary	Rs 3.5 - 7 Lakh/Yr
Industry	Banking / Financial Services
Functional Area	Back Office Operations
EmploymentType	Full-time

Job Description

Job Role: Branch Operations ManagerJob PurposeTo head branch operations ensuring top of the line customer service and customer engagementsFunctional ResponsibilitiesTo ensure customer service standards are met and minimize customer complaints and escalationsDeepen customer engagements and ensure revenue is maximized by cross sell and upsellEnsure smooth operations of the branch at all timesEnsure branch adheres to the highest standards of complianceEnsure branch upkeep in terms of physical and IT infrastructure

Keyskills :
Retail BankingBranch OperationsCustomer Service

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