Personal Banker Authoriser

Job Description

Branch Manager Job Objectives: To lead the overall business & operations of the branch through exceptional customer service,smooth flow of banking operations and transactions, cost management while ensuringcompliance with all applicable external and internal regulations and guidelines.Key Responsibilities Strategic and planning
• Execute overall plans at Branch level in consultation with the Cluster Head.
• Cascade the branch scorecard to the employees and ensure achievement of targets.
• Develop and ensure adherence to the operating budget for the branch in line with the
corporate and regional budget.Functional
• Build and manage effective customer relationship with key customers of the branch
ensuring superior customer service; advise them on making robust investment and financialdecisions
• Formulate strategies to capitalize the existing market opportunities to meet the needs of
the Branch Banking segment.
• Recommend marketing strategies and plans consistent with established goals in each
product line and service and ensure implementation of the same on approval.
• Recommend products / variants to the Organisation to constantly improve the Banks
competitive position in the market.
• Oversee and ensure that every employee in the branch is following the Compliance
policies of the organisation.
• Support the Audit team in ensuring they carry out their audit activities smoothly in the
branch.

Keyskills :
relationship managementteam handlingcross sellingbranch handlingoperational excellencebranch bankingsales managementbranch sales