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Sales Coordinator

Fresher Lucknow 01 Jul, 2026

Job Location	Lucknow
Education	Not Mentioned
Salary	Not Disclosed
Industry	Medical / Healthcare
Functional Area	Sales Support / MISSales / BD
EmploymentType	Full-time

Job Description

PurposeThe purpose of a Sales Coordinator is to provide administrative and operational support to the salesteam, ensuring smooth execution of sales activities and efficient customer service. The role acts as a linkbetween customers, sales representatives, logistics, finance, and management to facilitate orderprocessing, maintain sales records, track customer requirements, and support revenue generation.ScopeThe Sales Coordinator is responsible for supporting the sales team by managing administrative,operational, and customer-related activities to ensure smooth sales processes and efficient orderfulfillment. The role acts as a link between customers, sales representatives, logistics, finance, andmanagement, ensuring timely processing of inquiries, quotations, orders, and deliveries.Key ResponsibilitiesCoordinate with the sales team to ensure timely submission of quotations, proposals, and tenderdocuments. Track sales inquiries and maintain an updated sales pipeline database. Follow up with customers regarding quotations, orders, and pending requirements. Assist sales managers in achieving sales targets through efficient coordination and support. Serve as the primary point of contact for customer inquiries and order status updates. Maintain strong relationships with private hospitals, healthcare facilities, distributors, and channelpartners. Resolve customer concerns by coordinating with relevant internal departments. Ensure high levels of customer satisfaction and responsiveness. Process customer orders accurately and coordinate with logistics for timely deliveries. Prepare sales reports, order status reports, and customer databases.Key Result Areas (KRAs) && Key Performance Indicators (KPIs)KPI KRASales orders processedaccurately and on time Order Processing && CoordinationCustomer inquiries resolvedwithin defined TATCustomer Support && QueryResolutionQuotations, tenders && salesdocumentation support Sales Team SupportCRM data accuracy and timelyupdates CRM && Data ManagementDaily/Weekly/Monthly salesreports submitted on time Sales ReportingOrders delivered as percommitted timelines Dispatch && Delivery Coordinationand coordination Collection Follow-up SupportTender submissions anddocumentation accuracy Tender && Contract ManagementCustomer satisfactionscore/feedback Customer Relationship ManagementCoordination with Sales,Logistics, Finance && ServiceteamsInternal Coordination && ProcessComplianceAvailability and tracking of salessamples/demo products Inventory && Sample CoordinationProcess improvementsuggestions implementedContinuous Improvement &&InitiativesQualifications && ExperienceBachelor's Degree in Business Administration, Commerce, Marketing, Life Sciences, or related field. MBA/PGDM in Marketing will be an added advantage.25 years of experience in Sales Coordination, Customer Service, Inside Sales, or Sales Operations. Experience in healthcare, medical devices, infection control products, pharmaceuticals, or hospital suppliespreferred. Experience handling private healthcare customers and distributors is desirable.

Keyskills :
inside salessales coordination

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