Service Manager

Job Description

We are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service managers responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service manager maintains a strong working knowledge of all industry standards and practices as well as the companys products and services.To be successful as a service manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.Service Manager Responsibilities:
• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the teams objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.

Keyskills :
problemmanagementtimeadaptabilityleadershipcommunicationsolvingorganizational