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Team Leader Operations

Fresher   Lucknow   07 Apr, 2026
Subhadra Jobs Consultancy
Job LocationLucknow
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Hi,Urgent Hiring call Now HR Sakshi hidden_mobileWe are hiring for the Team Leader Operation Postion.
    • Team Management
    • Manage, coach, and motivate a team of 1525 associates
    • Conduct daily huddles, performance reviews, and one-on-one sessions
    • Handle attendance, shrinkage, leave planning, and roster adherence
    • Operations Management
    • Monitor day-to-day e-commerce operations (orders, cancellations, returns, RTO, refunds)
    • Ensure SLA, TAT, AHT, productivity, and quality targets are met
    • Coordinate with internal teams (Quality, Training, WFM, Tech)
    Requirements -
    • Graduate in any discipline
    • Overall, 3 years Experience.
    • English, Hindi Languages Required
    1 year as Team Leader - OperationsLooing immediate Joiner.Thanks & ReagardsSakshihidden_mobileSubhadra jobs Consultancy

Keyskills :
krateam leadingteam leadershipinboundattritionteam handlingkpishrinkage

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