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Job Location | Ludhiana |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
We are looking for a reliable Customer Service Excecutive who is willing to help our office operate effectively every day so employees can perform to their highest ability. Customer Service Excecutive is an Administrative professional responsible for managing the flow of the office creating processes and systems to enhance company operations.
Responsibilities -
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the company s reputation.
Keep records of calls and sales and note useful information.
,Keyskills :
fieldsales customerservice databasemanagement customerrequirements sales inform records database management grievances administration ColdCalling SalesProcess DirectSales SalesOperations SalesPresentations CustomerRetention OutsideSales