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Customer Service Executive for manufacturing company

0.00 to 1.00 Years   Ludhiana   28 Mar, 2019
Job LocationLudhiana
EducationNot Mentioned
SalaryNot Disclosed
Industryecruitment Services
Functional AreaCustomer Care Executive
EmploymentTypeFull-time

Job Description

  • good communication skills in English & knowledge of E-mail & MS- Excel.
  • Responsibilities
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company s reputation
  • Keep records of calls and sales and note useful information
,

Keyskills :
graduateenglishgoodcustomerserviceskillscommunicationskillsmanufacturingcommunicationmailprocesscustomerservicefieldsalessalesmsofficeustomerservicenonvoicecustomerservicevoice

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