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| Job Location | Ludhiana |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
Position Customer Support Executive Quality Department MaleExperience 0-1 year Qualification Masters in Food Technology / Bio Technology / Bio- Chemistry / Microbiology or equivalent degree (Bachelors can also apply with 2 year experience in this field) Salary 15k 18k + Overtime Job location Ludhiana Openings 2-3 Line up candidates with excellent communication skills & knowledge of E-mail & MS- Excel. Responsibilities Answer calls professionally to provide information about products Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken. Follow up to ensure that appropriate actions were taken on customers requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Answer questions about products or the company Ask questions to understand customer requirements Enter and update customer information in the database Handle grievances to preserve the company s reputation Keep records of calls and sales and note useful informationSalary 1 Lac 75 Thousand To 3 Lac P.A. Industry Sales/Marketing Work Experience 1 - 3 Years Qualification Higher Secondary,
Keyskills :
sales customerservice troubleshooting foodtechnology communicationskills customerrelationship ustomersupp customerrelations complainthandling