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Process Associate / Customer service representative-Voice process

Fresher Madurai, All India 21 Jan, 2026

Job Location	Madurai, All India
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

As a Process Associate / Customer Service Representative in Madurai location at HCL Tech, you will be responsible for providing voice-based customer service. You should have excellent communication skills to excel in this role. Freshers who have completed their UG or PG in streams like BBA, B.COM, MBA, MA, M.com in 2024 & 2025 are eligible to apply. However, candidates with a graduation in B.E/B.Tech/Engineering/Tech, Msc CS, IT & MCA are not eligible.Key Responsibilities:- Provide customer service over the phone in a professional manner- Address customer queries and concerns effectively- Maintain a high level of customer satisfaction through timely and accurate resolutionQualifications Required:- UG or PG in BBA, B.COM, MBA, MA, M.com (2024 & 2025)- Excellent communication skills- Freshers with no experience can apply- Candidates with one year of experience should provide proper documentsThe company offers the following perks and benefits:- Cab facility- International trainers- World-class exposure- Excellent working environment- Best industry salary- Flexible shifts including night shiftsIf you are interested in this opportunity and meet the qualification criteria, please share your profiles to hidden_email provide your Name, Mobile No, Qualification, Year of passing, Current Location, and your flexibility for night shifts. As a Process Associate / Customer Service Representative in Madurai location at HCL Tech, you will be responsible for providing voice-based customer service. You should have excellent communication skills to excel in this role. Freshers who have completed their UG or PG in streams like BBA, B.COM, MBA, MA, M.com in 2024 & 2025 are eligible to apply. However, candidates with a graduation in B.E/B.Tech/Engineering/Tech, Msc CS, IT & MCA are not eligible.Key Responsibilities:- Provide customer service over the phone in a professional manner- Address customer queries and concerns effectively- Maintain a high level of customer satisfaction through timely and accurate resolutionQualifications Required:- UG or PG in BBA, B.COM, MBA, MA, M.com (2024 & 2025)- Excellent communication skills- Freshers with no experience can apply- Candidates with one year of experience should provide proper documentsThe company offers the following perks and benefits:- Cab facility- International trainers- World-class exposure- Excellent working environment- Best industry salary- Flexible shifts including night shiftsIf you are interested in this opportunity and meet the qualification criteria, please share your profiles to hidden_email provide your Name, Mobile No, Qualification, Year of passing, Current Location, and your flexibility for night shifts.

Keyskills :
Communication Skills

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