Cluster Head

Job Description

Duties/Responsibilities:
• Responsible for last mile operations of multiple DC/branches.
• Responsible to arrange maximum deliveries within TAT. Also, decreasing aging of the shipments.
• Ensures quality check of all shipments/bags and ensure zero missing shipments with value and count.
• Preparation of various MIS reports like Inbound, outbound, RTO and aging reports.
• Monitor the NDR/RTO and finding solutions for reducing monthly NDR & RTO %.
• Need to minimize the TAT failure and plan strategies accordingly.
• Construct Strategy to improve the operations scorecard. Evaluate and reduce operations cost.
• Monitoring and auditing of daily, weekly & monthly performance reports to ensure smooth execution of operations.
• Collect, track, & present metrics related to processes, team accuracy and efficiency, and drive improvements in efficiency, throughput and cost across the organization.
• Tracking & maintaining data for daily shipments.
Required Skills/Abilities:
1. Good Excel knowledge & Data management.
2. English and Regional Language fluency is Must.
3. 4 Years Experience.
4. Manpower management.
5. Geographical Knowledge.
Education Qualifications: -Graduate / Post-Graduate

Keyskills :
dispatchdelivery management