Hiring For Customer Support Specialist

Job Description

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.ResponsibilitiesRespond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersOther DetailsSalary-25,000/- to 39,000/-Required Experience-0 To 2Minimum Age-18Back Office Executive RequirementsQualification Required-Diploma,Btech,M.tech,ITI,12th,All Graduate,HSCWork Department-Customer Support Work Industry-IT,Banking,Finance,Hospitality,HealthcareSkills-Excellent communication and problem-solving skillsfor more clarification contact to this number-hidden_mobileinterprisesrenuka@gmail.comAlso Can work from HomeRegardsHR Placement Team

Keyskills :
time managementcommunicationteamworkcustomer satisfaction