Associate Relationship Manager

Job Description

Role Overview:As an Associate Relationship Manager at Unnati MBL, your main goal is to deliver high-quality client service, enhance product sales, and acquire new clients. You will be responsible for identifying new market opportunities, generating leads through various initiatives, and ensuring timely follow-ups on service leads. Your focus will be on building strong relationships with clients to support product sales and drive new client acquisition. Additionally, you will be expected to achieve individual performance targets related to income generation, product sales, and onboarding new clients. Managing the end-to-end customer journey and developing strong market relationships will also be key aspects of your role.Key Responsibilities:- Identify new market opportunities and work towards customer acquisition through localized initiatives such as canopy activities, leaflet distribution, and cold calling- Ensure timely and effective follow-ups on service leads generated through front-line sales, cross-sell initiatives, or other channels- Deliver exceptional client service, focus on customer retention, and build strong relationships to support product sales and drive new client acquisition- Achieve individual performance targets related to income generation, product sales, and new client onboarding- Manage the end-to-end customer journey from login to disbursement, including documentation, counselling, fulfilment, and continuous handholding- Develop strong market relationships by engaging with local builders, business communities, and exploring new channel partners to expand outreach and visibilityQualification Required:- GraduateAdditional Details:N/A Role Overview:As an Associate Relationship Manager at Unnati MBL, your main goal is to deliver high-quality client service, enhance product sales, and acquire new clients. You will be responsible for identifying new market opportunities, generating leads through various initiatives, and ensuring timely follow-ups on service leads. Your focus will be on building strong relationships with clients to support product sales and drive new client acquisition. Additionally, you will be expected to achieve individual performance targets related to income generation, product sales, and onboarding new clients. Managing the end-to-end customer journey and developing strong market relationships will also be key aspects of your role.Key Responsibilities:- Identify new market opportunities and work towards customer acquisition through localized initiatives such as canopy activities, leaflet distribution, and cold calling- Ensure timely and effective follow-ups on service leads generated through front-line sales, cross-sell initiatives, or other channels- Deliver exceptional client service, focus on customer retention, and build strong relationships to support product sales and drive new client acquisition- Achieve individual performance targets related to income generation, product sales, and new client onboarding- Manage the end-to-end customer journey from login to disbursement, including documentation, counselling, fulfilment, and continuous handholding- Develop strong market relationships by engaging with local builders, business communities, and exploring new channel partners to expand outreach and visibilityQualification Required:- GraduateAdditional Details:N/A

Keyskills :
Customer ServiceSalesLead GenerationRelationship BuildingClient AcquisitionCold CallingDocumentationClient RetentionMarket Opportunities Identification