Deputy Manager

Job Description

Job Title:Deputy ManagerProduct: life InsuranceCTC: 5 LPALocations:Dehradun, Meerut, AgraKey Responsibilities:1. Operational Support:
• Assist the manager in managing daily operations of the department.
• Oversee project execution, ensuring that timelines and quality standards are adhered to.
• Address any operational challenges and find solutions to enhance productivity.
2. Team Management:
• Supervise, guide, and motivate team members to achieve departmental goals.
• Conduct regular performance evaluations, provide feedback, and ensure professional development.
• Promote a collaborative and positive team culture.
3. Strategy Implementation:
• Support the development and execution of departmental strategies and goals.
• Assist in tracking performance metrics and reporting progress to senior leadership.
• Contribute to long-term planning, identifying areas for improvement and growth.
4. Client Relationship Management:
• Build and maintain strong relationships with clients, partners, and stakeholders.
• Address client concerns or feedback, ensuring service satisfaction and resolution of issues.
• Collaborate with internal teams to ensure high-quality service delivery to clients.
5. Process Improvement:
• Identify opportunities for process improvement within the department and propose solutions.
• Implement and monitor changes to improve efficiency, quality, and overall performance.
6. Reporting & Administration:
• Assist in preparing reports, presentations, and updates for senior management.
• Maintain accurate records of departmental performance and client communications.
• Support budgeting, forecasting, and financial management efforts as needed.
7. Compliance & Risk Management:
• Ensure that all activities are conducted in compliance with company policies, industry standards, and legal regulations.
• Assist in identifying risks and implementing mitigation strategies.
8. Decision Making & Problem Solving:
• Make decisions in the absence of the manager and take the lead in resolving issues as they arise.
• Provide input on critical decisions, considering the long-term impact on operations and business goals.

Keyskills :
channelagencyrecruitmentlife insurancesales