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SMB Account Manager

7.00 to 12.00 Years   Mohali   27 May, 2024
Jio Platforms Limited
Job LocationMohali
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaSales / BDSales Support / MIS
EmploymentTypeFull-time

Job Description

    Position: SMB Account Manager Job Description1. Acquire customers and achieve the targets given for the allocated accounts. Responsible for acquiring Enterprise customers by building a thorough understanding of key customer needs and requirements2. Play an integral part in generating new sales that will turn into long-lasting relationships3. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives4. Collaborate with the solution team to provide the products and services and ensure timely delivery to customers5. Maintain hygiene and control escalation matrix for customer complaints and resolution6. Follow internal processes to ensure the end-to-end sales cycle and meet account metrics7. Cloud and SaaS selling experience is preferable8. Create Customer profile as per the template for each account assigned9. Building & Nurturing Account-focused relationship: Prior experience of account management Mandatory key skills1. Negotiation Skills: Ability to sell in competitive market, environment,2. Analytical Skill: Ability to analyse data or situations to gather insights,3. Communication skills: ability to convey thoughts effectively,4. Dealing Ambiguity: ability to complete a project/task on a strict deadline with little direction5. Leadership Skills: Ownership MindsetWork Experience (specify range): 7–12 yearsCTC (specify range)* 15-20 lpaJob Location(s): MohaliQualification(s): Any Graduation (MBA Preferred)

Keyskills :
enterprise salesaccount managementsaasclient acquisitioncloud salessmb salesaccount creation

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