Account Representative

Job Description

We are looking for an Account Representative to manage assigned client accounts. You will address customer concerns and contact prospects to expand your account portfolio.We expect you to be an energetic, goal-driven person with excellent communication skills. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you also have some experience in sales or customer service, wed like to meet you.Your goal will be to foster long-term relationships with clients and help grow our business.ResponsibilitiesBe the main point of contact of assigned customersNegotiate contracts and handle paperwork (e.g. invoices, orders)Follow up regularly after closing a sale to ensure client satisfactionRespond promptly to customer queries and complaints to find solutions and defuse tensionPass on issues to account managers when neededPresent new or additional products and services to existing customersApproach prospective clients through cold-calling, email etc. to meet sales targetsSend reports on sales activity, accounts status and possible issues

Keyskills :
servicesavingscustomerpaymentscross-sellaccountsatmcreditfinancialknowledgeservicessecrecyproductactproductscardloan