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Assistant Manager - Quality ( Black Belt - Six Sigma Certified)

2.00 to 3.00 Years   Mumbai City   10 Apr, 2025
Epicenter Technologies Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaQuality (QA-QC)
EmploymentTypeFull-time

Job Description

    About the JobPEX role and process engineering. This role focuses on cost reduction, performance enhancement, and compliance with SLAs.Job Location: Mumbai, BhayandarJob Expectation: Expected work hour window 1hidden_mobile AM ISTWorkdays: 5 daysWorkoffs: WeekendsMinimum Qualifications: Education: Required - Six Sigma Certified (Black Belt) Experience: 3 years in a similar roleTools Proficiency Excellent knowledge of Six Sigma tools and process excellenceDesired Qualifications:Process Optimization Analyze and improve workflows to enhance efficiency and reduce errors in overall operations.Quality Improvement Use Six Sigma tools to minimize defects in customer service, data processing, and transactions.Data-Driven Decision-Making Implement statistical analysis to identify process gaps and drive performance improvements.Cost & Compliance Management Reduce operational costs, enhance productivity, and ensure adherence to SLAs and regulatory standards

Keyskills :
process optimizationcompliance managementquality improvement

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