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Australian Voice Process

1.00 to 6.00 Years   Mumbai City   03 Oct, 2024
Tech Mahindra Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 4.5 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care Executive
EmploymentTypeFull-time

Job Description

    Customer Service Executive Company: Tech Mahindra Location: Malad West, Mumbai Working Conditions: Office-based, Rotational Shifts, Rotational Offs Responsibilities:- Provide exceptional customer support via voice interactions.- Address customer inquiries, resolve issues, and ensure customer satisfaction.- Handle international voice process calls with a focus on providing accurate information and resolving issues promptly.- Maintain accurate records of customer interactions and feedback.- Utilize excellent communication skills to build strong relationships with customers and internal stakeholders.- Maintain high levels of product knowledge to provide expert advice to customers.- Collaborate with team members to enhance service quality.Qualifications & Requirements:- Minimum HSC or equivalent education.- At least 6 months of experience in an International Voice Process.- Strong communication skills in English.Benefits:- Transportation facility will be provided within boundaries.- Opportunities for professional development and career growth- Positive and inclusive work environmentThis role is ideal for individuals passionate about delivering the ultimate customer experience!Ex- employees are welcomed, subject to eligibility.Interested candidates should send their resume for the role to Amisha.Pedalkar@techmahindra.com or you can send the cv through Whatsapp on hidden_mobile.

Keyskills :
international bpovoice process

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