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Banking Advisor

0.00 to 4.00 Years   Mumbai City   12 Mar, 2025
Vibrantzz Management Services Hiring For Internatioanl Bpo
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Title: Customer Service Representative Voice ProcessCompany:MNC BPOJob Location:[Malad , Mumbai]Job Type: Full-TimeWork Schedule: Rotational Shifts (Including Night Shifts)Salary:[20k - 50k]Job Summary:J.P. Morgan is looking for dynamic and customer-oriented individuals to join its Customer Service Voice Process team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring a seamless banking experience for clients. This is an excellent opportunity for fresh graduates or individuals with customer service experience to build a career in a global financial institution.Key Responsibilities:
    • Handle inbound and outbound customer calls professionally.
    • Assist customers with banking queries, account details, and transaction-related concerns.
    • Provide accurate information and guidance on J.P. Morgans products and services.
    • Troubleshoot and resolve customer issues while maintaining a high level of customer satisfaction.
    Required Skills & Qualifications:
    • Education: Any graduate (Freshers and experienced candidates welcome).
    • Experience: 0-2 years in customer service (Banking/Finance sector preferred).
    • Communication: Excellent verbal and written communication skills in English.
    • Strong problem-solving skills and a customer-first approach.
    • Ability to work in rotational shifts, including night shifts.
    • Basic knowledge of banking, finance, or customer service processes is a plus.
    Benefits:
    • Competitive salary with performance-based incentives.
    • Training and career growth opportunities within J.P. Morgan.
    • Health and wellness benefits, including insurance.
    • Positive and diverse work environment.
    • Transport facilities (if applicable).
    How to Apply:Working : 5 days working Weekly 2 rotational offs.How to Apply:Interested candidates can call or WhatsApp us on the following contact detailsContact No: hidden_mobileEmail id : snehalrathod.vibrantzz@gmail.comBest Regards,Snehal RathodVibrantzz Management Services

Keyskills :
voice processinternational call centercsecallingbpo

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