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Banking Customer Service Executive

Fresher   Mumbai City   20 Dec, 2025
Vibrantzz Management Services
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Title: Banking Customer Service Executive Location: Malad, MumbaiProcess: Banking Customer Service (Voice / Non-Voice)Job Type: Full-Time | Work from OfficeEligibility Criteria:Education: HSC or Graduate (Any Stream)Experience:Associate: 6 months - 2 years | CTC: 4,80,000 (Up to 33,000/month)Sr. Associate: 2 - 5 years | CTC: 6,75,000 (Up to 48,000/month)Experience Letter: MandatoryBPO Experience: CompulsoryShift & Working Days:Shift: US Rotational ShiftsWorking Days: 5 Days (2 Rotational Offs)Location Criteria:Candidate must be within 35 km radius from the Malad office location.Key Responsibilities:Handle inbound/outbound customer queries for banking services.Provide accurate information and resolve customer issues promptly.Maintain professionalism and compliance with process standards.Update CRM and maintain documentation of customer interactions.Skills Required:Excellent English communication skills (verbal & written).Strong problem-solving and analytical abilities.Ability to handle pressure and work in a fast-paced BPO environment. Location: Malad, Mumbai Shift: US Rotational Salary: 4 LPA- 6.75 LPA Experience Letter & BPO Experience are Mandatory! Call / WhatsApp:hidden_mobileRegards, Immediate Joiners Preferred!

Keyskills :
callingcustomer servicevoicegraduateinternational bpobpointernational call center

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