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Bpo Executive

2.00 to 7.00 Years   Mumbai City   10 Apr, 2025
GoldenJobs Placement Solutions Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 3.0 - 6 Lakh/Yr
IndustryAutomobile / Auto Ancillaries
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Heres a short version of a BPO International Call Center Job Description (JD):Job Title: Customer Service Representative (CSR) - BPO International Call CenterKey Responsibilities:
    • Handle inbound and outbound calls to assist customers with inquiries, complaints, and requests.
    • Provide accurate information regarding products/services.
    • Resolve customer issues in a timely and professional manner.
    • Maintain customer records and document interactions.
    • Meet performance targets, including call handling time and customer satisfaction.
    Skills Required:
    • Excellent communication skills (English proficiency).
    • Strong problem-solving abilities.
    • Ability to work in a fast-paced environment.
    • Basic computer and multitasking skills.
    • Flexible to work in different shifts.
    Qualifications:
    • High school diploma or equivalent (some positions may require a degree).
    • Previous call center or customer service experience is a plus.
    Let me know if you need any changes or more details!

Keyskills :
bpo salesinternational call center

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