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bulk hiring - customer service executive (Dahisar-Mumbai)

0.00 to 3.00 Years   Mumbai City   14 Nov, 2021
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 4.5 Lakh/Yr
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Required Candidates for Customer Support (Inbound Officer)- BankingNOTE: ONLY IMMEDIATE JOINERSLocation: Who Stays near Dahisar, MumbaiSalary: 2.50 to 3LPA5 days working (Rotational Shifts)Max Age Limit: 27 yrsSat & Sun offQualification: Only Graduates (2********)batchResponsibilities:

  • Displaying complete onus to customers queries / problems
  • Delivering service with requisite courtesy and accuracy
  • Adhering to product and process requirements, with nil errors
  • Escalating customer issues to the right internal stakeholders
  • Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores
  • Ensure process efficiency and effectiveness by
  • Complying to service and sales guidelines
  • Achieving Call Quality targets
  • Resolving customer queries at the first instance of contact, with minimum call handling time
  • Cross-sell / upsell set products like
  • Loans and mortgages
  • Priority / elite accounts
Contact Details:To Apply pls call @ Ankita ********** or whatsapp orshare resume at ************@careernet.co.in,

Keyskills :
plssalescourtesyresumecustomer servicecall flowcustomer complaintscall reportingcsatinsurancecall monitoringaccountsprocess efficiencycustomer supportsetmiscall qualitysuncall managementcustomer satisfaction

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