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Channel Finance Associate

2.00 to 6.00 Years   Mumbai City   23 Jan, 2025
ARKNINE TECHNOLOGIES PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryTextile / Garments / Fashion
Functional AreaSales Support / MISSales / BD
EmploymentTypeFull-time

Job Description

    Job Summary:We are seeking a proactive and detail-oriented Channel Finance Associate to join our team. The ideal candidate will play a key role in managing payment follow-ups, ensuring proper documentation, maintaining strong customer relationships, and supporting financial operations. This role also involves tele-calling, data entry, and contributing to customer satisfaction and operational efficiency.Key Responsibilities:
    1. Payment Follow-ups:
      • Regularly follow up with clients and stakeholders for timely payments.
      • Resolve payment-related queries and discrepancies effectively.
    2. Documentation Management:
      • Collect, verify, and maintain accurate financial and operational documentation.
      • Ensure compliance with company policies and audit requirements.
    3. Customer Relations:
      • Build and maintain positive relationships with customers and channel partners.
      • Address customer inquiries and concerns in a professional and timely manner.
    4. Tele-calling:
      • Conduct outbound calls to customers and partners for payment reminders, updates, and feedback.
      • Promote services or resolve issues during calls as required.
    5. Data Entry and Reporting:
      • Accurately input financial and operational data into company systems.
      • Generate and analyze reports to support decision-making and track progress.
    6. Cross-functional Support:
      • Collaborate with internal teams to ensure smooth financial and operational processes.
      • Assist in ad hoc tasks and projects as assigned by management.
    Qualifications and Skills:
    • Bachelors degree in Finance, Commerce, Business Administration, or a related field.
    • Strong communication and interpersonal skills.
    • Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with financial software.
    • Excellent organizational skills and attention to detail.
    • Ability to manage multiple tasks and prioritize effectively.
    • Prior experience in tele-calling, customer relations, or data entry is a plus.
    Key Attributes:
    • Self-motivated and result-oriented.
    • Strong problem-solving skills.
    • Ability to work collaboratively in a team environment.

Keyskills :
customer relationshipcross functional relationshipsdocumentationtelecallingdata entry

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