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Chat process executive

0.00 to 4.00 Years   Mumbai City   07 Oct, 2024
Vibrantzz Management Services
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care Executive (Call Centre)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Job Title: Chat Process ExecutiveLocation: Malad, MumbaiSalary:- Freshers (HSC/Grad): 17,000/month- Experienced: up to 23,000/monthShift: US Shift (5:30 PM to 9:30 AM, any 9 hours)Key Requirements:1. Excellent communication skills (written and verbal)2. HSC/Graduate (any stream)3. Freshers or experienced candidates welcome4. Ability to work in US shift timings5. Immediate joiningJob Responsibilities:1. Handle customer inquiries via chat2. Provide timely and accurate solutions3. Maintain high customer satisfaction levels4. Meet productivity and quality targetsDesirable Skills:1. Strong typing skills2. Familiarity with chat software/tools3. Problem-solving and analytical skills4. Team collaboration and adaptabilityCompany Benefits:1. Competitive salary2. Opportunities for growth and development3. Friendly work environment4. Training and support providedHow to Apply:[Contact- hidden_mobileEmail- hidden_email]

Keyskills :
communication skillsinternational call centerbpo non voicenight shifttelecomtyping speedchat process

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