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Chat Support Executive

1.00 to 4.00 Years   Mumbai City   05 Feb, 2025
META HR PLACEMENTS
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Title: International Chat Process ExecutiveLocation: VikhroliJob Type: Full-timeAbout the Role:Were seeking a highly skilled and experienced Customer Support Specialist to join our international customer support team in Vikhroli. As a Customer Support Specialist, you will be the primary point of contact for our international customers, providing exceptional support and resolving complex customer issues via chat.Responsibilities:- Respond to customer inquiries via chat in a timely and professional manner- Resolve complex customer complaints and concerns in a courteous and efficient way- Provide accurate and helpful information to customers about our products and services- Collaborate with internal teams to resolve customer issues and improve processes- Meet and exceed customer satisfaction targetsRequirements:- 1 year of experience in a customer-facing role, preferably in a chat or call center environment- Excellent communication, interpersonal, and problem-solving skills- Ability to work in a fast-paced environment and meet productivity targets- Strong analytical and conflict resolution skills- Ability to work in a team environment and collaborate with other teamsWhat We Offer:- Competitive salary of 40,000 per month- Opportunity to work with a global company and gain international experience- Professional training and development opportunities- Collaborative and dynamic work environment- Recognition and rewards for outstanding performanceIf youre a customer-focused and results-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity!

Keyskills :
international call centercommunication skillschat process

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