Customer Care Executive

Job Description

Dear Candidate,We have an urgent opening for the position of Customer Care Executive.Position: Customer Service Executive (CSE)Department: Customer SupportLocation:Andheri East & Thane west Shift:Day ShiftJob Responsibilities:
• Handle customer queries through calls, emails, or chats.
• Provide accurate information regarding products/services.
• Resolve customer complaints professionally and within TAT.
• Maintain proper records of customer interactions.
• Follow company process guidelines and quality standards.
• Escalate unresolved issues to the concerned department.
• Ensure customer satisfaction and positive experience.
Requirements:Excellent communication skills in English & Hindi.
• Good listening and problem-solving skills.
• Freshers & experienced candidates can apply.
Qualification:
• HSC / Graduate from any streams
Interested candidates can call us on hidden_mobile or email us atkashishkankei@gmail.com

Keyskills :
bpo voicecustomer care