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Customer Delight - International Inbound Process

0.00 to 4.00 Years   Mumbai City   28 Aug, 2023
Job LocationMumbai City
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Roles And Responsibilities:
    • To deliver world class service and go out of your way to find solutions and make our Traya users delighted.
    • Prompt with responses & give accurate solutions for our users over Emails & Calls.
    • Regular follow-ups and build customer bonds to deliver quality service over Emails & Calls.
    • To ensure complete ownership of customer Queries and guarantee end-to-end satisfaction with our services.
    • To collaborate with various teams within the ecosystem of Traya to identify optimal solutions for our customers.
    • To prepare observations to stakeholders to help derive better actions for continuousimprovement.

Keyskills :
communication skillsupselling

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