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Customer Relationship Manager

2.00 to 6.00 Years   Mumbai City   02 Nov, 2024
Talisman Hr Solutions Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRetail
Functional AreaERP / CRM
EmploymentTypeFull-time

Job Description

    Job Title:Customer Relationship ManagerLocation:Lower Parel EastTerms:Full TimeVacancies:1Gender Preference:FemaleSalary:Negotiable based on experienceExperience:2-3 yearsProbation:3 monthsAbout :has been manufacturing customized bags and accessories for 17 years specializing in travel-related products.Role OverviewWe are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and presenting trusting relationship. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationship with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.Responsibilities: Building and maintaining profitable relationships with key customers. Excellent English speaking Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs.Qualification:GraduateSkills:Proficient in English, good knowledge of ExcelLocation:Must be near Lower ParelBenefits:12-15 leaves/year, performance bonuses

Keyskills :
data managementcustomer relationship managementcustomer service operationscustomer relationship

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