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Customer Relationship Manager

2.00 to 5.00 Years   Mumbai City   07 Jan, 2025
TALISMAN
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 3.5 - 6 Lakh/Yr
IndustryManufacturing
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    *Job Title: Manager Client Services**Company Overview: *Talisman Awards, a premier custom trophy manufacturer dedicated to delivering top-notch, personalized awards. We serve a diverse clientele, ranging from esteemed entities like BCCI, IPL, IIFA, FILMFARE and ZEE TV, in the sports and entertainment industry, to major corporations including SIEMENS, IDFC, LARSEN & TOUBRO, among others.* *As a Customer Service Executive, youll be instrumental in ensuring client satisfaction and contributing to our business growth. Your role involves understanding our offerings, cultivating client relationships, and enhancing the overall success of our custom trophy business.*Key Responsibilities: *-*In depth knowledge on Product and Service: *- Develop a deep understanding of our product and service offerings.- *Client Engagement & Communication: *- Foster relationships with existing clients for long-term retention.- Providing detailed information to clients about our products and services.- Address client inquiries and liaise with the design and production team for seamless execution.- Be the reliable point of contact, nurturing strong business relationships.- *Business Development: *- Create compelling proposals as per format to attract new clients and drive revenue.- Identify growth opportunities in collaboration with the marketing team.- *Sales and Follow-Up: *- Actively pursue new opportunities and follow up with existing customers.- Generate leads through engaging with prospective customers.- Acquire new clients through direct outreach and collaboration with marketing team.- *Target Achievement: *- Demonstrate tenacity and drive in seeking new opportunities, consistently meeting or exceeding targets.*Qualifications and Skills: *- Proven experience in customer service and sales.- Excellent communication and interpersonal skills with fluency in English being aprerequisite.- Knowledge of customer service systems or quick adaptability to new software.- Proficient in Microsoft Office applications, mainly Word, Excel, and PowerPoint.Join Us:Be part of the dynamic Talisman Awards team dedicated to excellence in custom trophy manufacturing and customer satisfaction. If you want to explore your creativity and passionate about relationships, business growth, and exceptional service, apply now!

Keyskills :
sales processlead generation

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