hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Associate

Fresher   Mumbai City, Thane   15 Nov, 2025
Tech Mahindra Ltd
Job LocationMumbai City, Thane
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job SummaryAs a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones.Key Responsibilities
    • Handle customer calls professionally and empathetically
    • Resolve queries and provide timely, accurate solutions
    • Document customer interactions and maintain records
    • Meet performance metrics including call quality, resolution time, and customer satisfaction
    • Participate in training and quality assurance programs
    • Collaborate with team members and supervisors to improve service delivery
    Required Skills & Qualifications
    • Minimum qualification: 12th pass or graduate
    • Excellent verbal communication skills in English (neutral accent preferred)
    • Basic computer proficiency and typing skills
    • Willingness to work in rotational shifts (including nights/weekends)
    • Patience, adaptability, and a customer-first attitude
    Employment Type
    • Full-time, permanent
    • On-site only (no remote work)
    Benefits
    • Health insurance
    • Provident fund
    • Incentives for performance
    • Transportation
    FRESHERS ARE WELCOMEPEOPLE RESIDING IN MUMBAI CAN ONLY APPLYInterested candidate share your CV on hidden_mobile or hidden_email

Keyskills :
upsellingcustomer servicecross selling

APPLY NOW

Customer Service Associate Related Jobs

© 2019 Hireejobs All Rights Reserved